Aivo: Enhancing Customer Experiences with Omnichannel Tools
Aivo Conversational AI offers a suite of tools designed to automate exceptional customer experiences through omnichannel solutions and live agent support. The platform includes AgentBot, a conversational AI chatbot for digital channels, and Live, which provides omnichannel live chat capabilities. Engage facilitates WhatsApp campaign creation, while Studio offers a low-code integration designer. Voice provides instant solutions through natural phone conversations, and Help offers AI-powered knowledge microsites. Aivo also features a Beta Video Conversational AI with hyper-realistic avatars. Integration with platforms like Genesys and Zendesk is seamless, making it a popular choice in banking, commerce, and telecommunications sectors. Aivo's AI technology enables unique auto-responses and natural conversation understanding, empowering businesses to automate queries and design customer experiences effectively.
